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Marino Flowers, legally registered as أزهار طلة اللويبدة, respects the privacy of its customers and website visitors.
This Privacy Policy explains how we collect, use, and handle information when you use our website, create an account, place an order, contact us, or use our services.
By using the Marino Flowers website or submitting information through it, you acknowledge this Privacy Policy.
Tap any title to read the full details.
We may collect information that you provide when using our website or placing an order, including:
We may also collect certain technical information relating to website usage, depending on your cookie preferences and consent settings.
When a customer sends an order as a gift to another person, we may need to collect recipient information such as:
The sender provides this information to Marino Flowers for the purpose of preparing and delivering the order.
The sender is responsible for ensuring that the information provided is accurate.
We may use collected information for purposes including:
Payment-related information may be processed when a customer purchases from Marino Flowers.
Payments may be processed through the payment methods and payment service providers available on the website.
Available methods may include, depending on the order:
Payment information is processed according to the selected payment method and the service used to complete the transaction.
When Cash on Delivery is used for an eligible order, we may retain information relating to the order and its payment status as necessary to manage and complete the order.
If an order is a gift being delivered to a recipient other than the person placing the order, Cash on Delivery is not available under Marino Flowers policy.
Marino Flowers may retain information necessary to operate Marino Wallet, including:
Marino Wallet credit does not have an expiration date.
When you create an account with Marino Flowers, we may retain information required to operate the account and manage your orders.
We may also provide the option to sign in using Google Login.
If you choose Google Login, certain information required to authenticate your account may be exchanged with Google as part of the login process.
Google's handling of such information is also subject to Google's own privacy policies.
Marino Flowers may use Google Analytics 4 (GA4) to understand how visitors use the website and to improve the shopping experience.
This service may help us analyze information such as:
Non-essential analytics technologies are used in accordance with the visitor's cookie preferences and consent where required.
Marino Flowers may use Google Ads for advertising and campaign measurement.
This may include:
Events that may be measured include:
Non-essential Google Ads technologies that rely on consent will not be activated until the appropriate consent has been provided.
Marino Flowers may use Meta Pixel to measure and improve advertising campaigns on Meta platforms, including Facebook and Instagram.
Meta Pixel may help measure actions such as:
This information may be used to:
Non-essential Meta marketing technologies will not be activated before the appropriate consent has been obtained where required.
The Marino Flowers website uses cookies and similar technologies to operate the website and improve the user experience.
These may include:
Necessary Cookies
Used for shopping cart, checkout, login, sessions, security, and essential website functions.
Functional Cookies
Used to remember certain settings and preferences.
Analytics Cookies
Used to measure website performance and understand website usage.
Advertising & Marketing Cookies
Used for campaign measurement, advertising, and remarketing.
Users can manage non-essential cookies through the cookie consent settings available on the website.
For more information, please review the Marino Flowers Cookie Policy.
Visitors may be provided with options such as:
Accept All
Allows the use of available cookie categories covered by the visitor's consent.
Reject Non-Essential
Rejects non-essential analytics and marketing cookies while keeping necessary cookies active.
Manage Preferences
Allows the visitor to choose which categories of non-essential cookies they wish to allow.
Where consent is required, tools such as GA4, Google Ads, and Meta Pixel will not be activated for non-essential purposes before the appropriate consent is obtained.
Marino Flowers may use the customer's phone number to communicate regarding an order, including:
Communication may take place by phone or WhatsApp depending on the nature of the request.
Marino Flowers may provide customers with a separate and clear option to consent to receiving marketing messages through WhatsApp.
Marketing messages may include:
Declining marketing consent does not prevent a customer from placing an order or using the website.
A customer's phone number will be used for WhatsApp marketing where the customer has chosen to subscribe to this type of communication.
We may share information necessary to complete an order with people or services that require it for the transaction or delivery, including:
Information is used only to the extent necessary for the relevant service.
Marino Flowers uses, or may use, third-party services to help operate the website, analyze performance, or support advertising.
These may include:
These providers may process certain information according to the services being used and their own privacy policies.
When a customer adds a gift message to an order, the message is used only as necessary to prepare and include it with the gift.
The customer is responsible for the content of the message.
Marino Flowers reserves the right not to write or deliver messages containing offensive or inappropriate content.
When a customer submits a complaint about an order, we may ask for:
This information is used to review the issue and determine the appropriate resolution.
Eligible product or delivery issues must be reported within a maximum of 2 hours from the time of delivery, in accordance with Marino Flowers terms.
Marino Flowers may retain information related to accounts, orders, and transactions for as long as reasonably necessary to operate the website, manage orders, provide customer support, and maintain service-related records.
Retention periods for information processed by third-party providers such as Google or Meta may vary according to their settings and policies.
Marino Flowers takes reasonable measures to help protect information and reduce the risk of unauthorized access.
However, no electronic system or internet-based service can be guaranteed to be completely secure.
Customers are responsible for maintaining the confidentiality of their account login information and should not share access details with others.
If a customer suspects unauthorized use of their account, they may contact Marino Flowers.
The person creating and placing an order through Marino Flowers must be 18 years of age or older and legally capable of making the purchase.
Marino Flowers may update this Privacy Policy when changes are made to:
The Last Updated date will be revised when significant changes are made.
If you have questions regarding privacy or how your information is used, you can contact Marino Flowers at:
Email:
info@marinoflowers.com
WhatsApp / Phone:
+962 79 002 4564
Brand Name: Marino Flowers
Legal Business Name: أزهار طلة اللويبدة
Country: Hashemite Kingdom of Jordan
Contact Marino Flowers if you have questions about this Privacy Policy or how your information is handled.
We use cookies and similar technologies to operate our website, improve your shopping experience, analyze website usage, and support advertising where permitted. You can accept all cookies, reject non-essential cookies, or manage your preferences at any time. Read our Cookie Policy.
